Is Reply.io any good?
Based on the verified Reply.io reviews on platforms like G2 and Capterra, people tend to use it for managing outbound email campaigns. Does Reply.io do a good job? Depends on who you ask.
While some reviews (especially older ones) are positive, some Reply.io customers say they have to deal with critical bugs and poor customer service every once in a while. While not necessarily a deal breaker for some, these issues may become annoying or disruptive to you in the long run.
“I ran into two bugs in reply.io, both of which are pretty bad and which caused me to waste a lot of time.”
What about Outreach, then?
If you read what customers say about Outreach, you'll see that most of them have been using it for composing sequences and scheduling emails for a while now.
But in recent Outreach reviews we see customers complain about poor support and frequent outages more and more often.
This may not be the best sign for people looking for a reliable tool.
“Do not recommend using [Outreach], extremely buggy and has been a huge hassle for our sales team.”
Which one should you pick?
If neither Reply.io nor Outreach feels like a perfect fit, and you're looking for a powerful cold email tool that can scale, you might want to consider QuickMail.
In fact, we'll pay you to try QuickMail.
We keep seeing companies (especially agencies) increasingly switch to QuickMail from both Reply.io and Outreach. We're yet to see our customers experience any of the problems mentioned above.
If you're strapped for time, here's QuickMail in 43 seconds.
Cold emails and timed follow-ups? As many as you want. With copy variations, A/B-tests, to-do steps, webhooks, and much more. Do whatever you want.
Inbox rotation? Check. Scale any campaign up and down by just selecting how many inboxes should send it. No campaign management hell here.
CRM integration? Our native HubSpot and Pipedrive integrations let you sync data and events both ways and are actually useful.
Zapier integration? Obviously. 13 triggers and actions that will work with the rest of your workflow.
Reliability? 99.99% uptime is the lowest we've ever had. That's less than 1 hour of downtime per year, mostly during nighttime maintenance.
Caring customer support? Hell yes! Our customers aren't getting canned replies, ever. They're getting their questions answered and their problems solved.
“Incredible software, incredible support... this is one of the most reliable and well built platforms I use.”
Scale campaigns easily and quickly
With QuickMail, you’re not limited to a single inbox per campaign. We're one of the few Reply.io or Outreach alternatives to have inbox rotation.
Just add an inbox (or five) to your existing campaign and we’ll spread the load across several inboxes. That way, you can increase the daily sending limit of a campaign without endangering your deliverability. All that with a single click.
Plus, you'll see how much easier it becomes to run AB-tests and make tweaks on a single campaign instead of a dozen.
Don't let Reply.io or Outreach put you at risk
When cold outreach is a crucial part of your business, the last thing you want to deal with is Reply.io or Outreach having stability issues.
QuickMail has been around since 2014, and we've invested heavily into making our software as stable and reliable as possible.
In fact, we're spending an outsized amount of time learning from our mistakes and incidents to make sure those won't happen twice. And we have our uptime to show for it.
Enjoy top-notch deliverability
If Reply.io or Outreach isn't delivering the emails that you send, nothing else will matter. QuickMail is laser-focused on getting your emails into people’s inboxes – from the way we handle sending to monitoring the health of your inbox.
Enjoy 2-way sync with your CRM
Does Reply.io or Outreach make it a pain to work with your CRM? QuickMail makes it a non-issue.
With our best-in-class HubSpot and Pipedrive (coming soon) integrations, you'll never have to worry about prospect data being out-of-date.
Sync people's personal details, contact information, tags, and custom attributes without having to waste your time double-checking if the info is updated in either system.
Enjoy the (truly) best support
Does Reply.io or Outreach support insult you by using canned replies, templates, or asking you to turn on and off your computer?
We won't. Our customer support is in the business of solving problems, not marking tickets closed.
“QuickMail is a great tool, we moved from [a different tool] and we can do so much more here. It has a bit more nuances, but once it's set up, it's really good. Thanks.”
Try QuickMail for free
QuickMail shines where Reply.io and Outreach don't cut it. See for yourself, for free.