Alyson Caffrey is the founder of Operations Agency, co-creator of the Operations Simplified™ Framework, proud Bureau of Digital member and best selling author of The Sabbatical Method: How to Leverage Rest and Grow Your Business. She's commonly called ‘The Wolf' among her clients because she just gets sh*t done.
Since partnering with digital agency owners over the last 8 years, Alyson fell in love with the results that clear ops bring to a service business. She's become the go to operator when it comes to strategically identifying and tactfully implementing standard operating procedures, systems and processes at growing firms.
Her experience as a fractional COO helping streamline the back-end ops for many multi 7 and 8 figure digital and creative agencies has been that operations are the key to scaling an agency and strengthening the overall company culture. When agencies have clear systems in place, they unlock higher growth opportunities, profitability in their projects, serve more clients longer and are able to get better results for those clients.
She and the team at Operations Agency are determined to help businesses thrive profitably, serve more clients and create high-performing teams. Outside of the office, Alyson is a mom to two sons and enjoys spending time at home with her growing family.